1. What types of sunglasses do you sell?

We offer a wide variety of stylish sunglasses for men and women, including polarized, UV-protected, and fashion-forward designs.

2. How do I place an order?

Simply browse our collection, select the sunglasses you want, and click “Add to Cart.” Follow the checkout process to complete your purchase.

3. Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location.

4. How long does shipping take?

For domestic orders, shipping typically takes 5-7 business days. International orders may take longer depending on customs and location.

5. How can I track my order?

Once your order ships, you will receive a tracking number via email to track your package's status.

6. Can I change my order after it's been placed?

We process orders quickly to ensure timely delivery. If you need to make changes, please contact us immediately at flare.shades@flarexx.com.

7. What should I do if I receive a damaged item?

If you receive a damaged item, please contact us within 7 days of receipt. We will assist you with a return or exchange.

8. Do you offer gift cards?

Currently, we do not offer gift cards, but we are working on adding this feature in the future.

9. How can I contact customer support?

You can reach us by email at flare.shades@flarexx.com or by phone at +1 8389466173.

10. Can I return or exchange my sunglasses?

Yes, we accept returns and exchanges within 30 days of purchase. Please ensure the sunglasses are in their original condition and packaging.

11. How do I return or exchange an item?

Contact us via email or phone to initiate a return or exchange. We will provide you with the necessary instructions to send back your item.

12. Are there any restocking fees for returns?

No, we do not charge any restocking fees for returns. However, the customer is responsible for return shipping costs unless the item is damaged or defective.

13. Do you offer a warranty on your sunglasses?

Yes, we offer a 1-year warranty on all sunglasses against manufacturer defects. This warranty does not cover damage caused by misuse or wear and tear.

14. What should I do if I forgot my order number?

If you've forgotten your order number, please check your email for the confirmation receipt or contact us, and we’ll assist you in locating it.

15. How can I update my shipping address?

If you need to change your shipping address, please contact us as soon as possible. We will do our best to update your address before shipment.

16. Do you offer expedited shipping?

Yes, we offer expedited shipping options during checkout for faster delivery. Shipping rates will vary depending on the speed of delivery chosen.

17. Can I cancel my order?

Orders can be canceled if they have not yet been shipped. Please contact us immediately if you wish to cancel your order.

18. Do you offer promotions or discounts?

Yes, we offer various promotions and discounts throughout the year. Be sure to subscribe to our newsletter to receive updates on sales and special offers.

19. Are your sunglasses UV protected?

Yes, all our sunglasses come with UV protection to keep your eyes safe from harmful rays while providing style and comfort.

20. How do I care for my sunglasses?

To keep your sunglasses in top condition, clean them with a microfiber cloth and store them in the case provided to avoid scratches.